Demystifying public speaking: this week Paul and Rich talk to Lara Hogan, an engineering director at Etsy whose most recent book, Demystifying Public Speaking, aims to help get more diverse voices onstage in the tech world. Topics covered include overcoming specific fears before getting onstage, how to process feedback, and some of her own experiences onstage, from highlights on down to one particular public-speaking horror show. They also discuss her career at Etsy and the joys and challenges of management.
From the front lines of the changing world of media: this week Paul and Rich talk to a client, VICE News, specifically editor Ryan McCarthy and general manager Dan Fletcher. They talk about VICE News and VICE more broadly, outline Dan and Ryan’s careers, and talk about the current media landscape and VICE’s position within it. They also discuss VICE News’s experiences with Postlight, who redesigned the site in 2016.
Should Twitter delete the president’s personal account? Paul and Rich tackled this hotly-debated question in the first-ever live episode of Track Changes, recorded at the SVA Theatre in Manhattan as part of IxDA’s Interaction 17 conference. They take turns playing the fictional CEO of Twitter as he visits various departments, from tech to legal to PR to investor relations to design, to talk about whether they could delete the account—and what the ramifications would be if they “hit the big red button.” They also take in a variety of perspectives on the question with comments from the audience.
Why you need prototypes and Powerpoints: this week Paul and Rich talk to Prashant Agarwal, the VP of Design at McKinsey Digital Labs. They talk about his career trajectory, from studying business to co-founding a startup to product management to design, and his current role at McKinsey, where he rethinks design challenges at scale. Paul and Rich also discuss content marketing, including this podcast and their fear of small talk at cocktail parties.
The promise—and creepiness—of the web. This week Paul and Rich talk to Nicholas Carr, the author of books including The Shallows, The Glass Cage, and, most recently, Utopia Is Creepy. Topics covered include our addictions to devices, the internet’s influence on political discourse, shifting perceptions of digital technologies over time, and Rich’s desire to see less baked ziti on his Facebook feed.
How do our media landscapes shape our lives? This week Paul and Rich have a wide-ranging conversation about media, from the changing landscape of journalism to the way we consume entertainment to the way we share information. Topics covered include fake news, Netflix, Jeff Bezos, Facebook, television, Fox News, David Letterman, and Peppa Pig (which gives Paul a chance to test-drive a British accent).
Physically preserving the contents of the web: in the second and final installment of their conversation with Craig Mod, Paul and Rich talk to the writer, designer, and technologist about his new book and about the writing platform hi.co, the entire contents of which will be printed on a tiny nickel plate and archived in the Library of Congress. They also answer a listener question about Paul’s anxiety—or, in his words, “brain space shenanigans”—and whether the frequent subject of Paul’s writing has any bearing on Postlight’s business.
Traveling the world with Craig Mod: in the first of a two-part conversation, Paul and Rich talk to the writer, designer, and technologist about his upbringing, his early relationships with computers, and strategy tips for walking through forests. They also take a question from a listener worried over what to do when your values don’t align with the values of your client—or your employer.